FAQ

Are Suave Designs products eco-friendly?

Yes, we are committed to sustainability and our efforts are geared towards sustainability and reducing the carbon footprint. Suave Designs uses eco-friendly packaging and strives to source ingredients responsibly. We also offer refillable packaging options for select products to help reduce waste.
Where are Suave Designs products available?

You can purchase Suave Designs products through our official website, select retail stores, and authorized distributors. For information on where to buy specific products, please visit our website or contact our customer care team.
Do Suave Designs products contain harmful chemicals?

No, our products are formulated with safe and effective ingredients that meet South African and international cosmetic safety standards. We avoid harmful chemicals such as parabens, sulfates, and phthalates in our formulations, ensuring our products are safe for daily use.
What products does Suave Designs manufacture?

Suave Designs manufactures a wide range of personal care products, including cleansers, chemical exfoliants, sunscreens, moisturizers, and colour cosmetics like liquid foundations. We also specialize in contract manufacturing, offering full formulation development services for cosmetics and personal care products.
Are Suave Designs products tested on animals?

No, Suave Designs is committed to ethical practices and does not test its products on animals. Our ingredients and final formulations are cruelty-free, and we strive to work with suppliers who uphold the same values.
How do I return or exchange a product?

If you are unsatisfied with a product or it arrives damaged, you may return it within 14 days of purchase. Products must be unused, in their original packaging, and accompanied by a proof of purchase. For defective products, we offer a replacement or a full refund. Please refer to our return policy for detailed instructions
Are your products safe for sensitive skin?

Yes, many of our products are designed with sensitive skin in mind. We use gentle, skin-soothing ingredients such as Aloe Vera, Prickly Pear extract, and Panthenol. However, we recommend conducting a patch test before using any new product, especially if you have sensitive skin or known allergies.
Does Suave Designs offer customized or private-label manufacturing?

Yes, we provide contract manufacturing services, including private-label and custom formulation development. Whether you need a unique product formulation or a range of personal care items under your brand, our team can assist with full development, manufacturing, and packaging services.